Frequently asked questions
Are these bags handmade?
Yes, our bags are mainly handmade. Each bag is carefully cut, sewn, and finished by hand, so slight variations may occur. These small differences are part of the charm and uniqueness of handmade items.
What makes handmade bags different from mass-produced bags?
Handmade bags focus more on details, texture, and everyday practicality. They may not be exactly identical, but each piece has its own character and warmth.
What can I put inside the lunch picnic bag?
The lunch picnic bag is suitable for lunch boxes, fruit containers, cutlery, small water bottles, tissues, snacks, and simple picnic items. It can be used as a lunch bag, picnic bag, or a lightweight everyday tote.
Does the bag have insulation?
It depends on the style. If the bag has an insulated lining, it can help keep food warm or cool for a short period of time. If it is a regular fabric bag, it is mainly designed for carrying and organizing items, not as a professional insulated bag.
Can I wash the bag?
Most fabric handmade bags can be spot cleaned or gently hand washed. We recommend using cold or lukewarm water. Please avoid soaking for a long time, machine washing, bleaching, or direct sunlight. Let the bag air dry naturally.
Will there be small threads or size differences?
Because each bag is handmade, slight differences in stitching, fabric placement, or size may occur. These are normal handmade details and do not affect daily use.
Will the pattern placement be exactly the same?
Not always. Since each piece of fabric is cut individually, the pattern placement may vary slightly. This makes every bag unique.
Is the bag waterproof?
Regular cotton or canvas bags are not fully waterproof and can only handle light splashes. If the bag has a water-resistant lining or fabric, it will offer better protection.
What should I do if my lunch box leaks?
Please remove all items as soon as possible and wipe the stained area with a damp cloth. If the material allows, gently hand wash the bag. We recommend using a well-sealed lunch box to prevent leaks.
Can I customize the color or size?
Some styles can be customized, depending on fabric availability and production difficulty. Custom options may include color, size, handle length, inner pockets, or simple label details.
How long does it take to make a custom order?
The production time for custom orders depends on the design complexity and current order volume. Custom items usually take longer than ready-to-ship items. The exact time will be confirmed when placing the order.
Is this bag suitable as a gift?
Yes, absolutely. Handmade bags are practical and thoughtful, making them lovely gifts for birthdays, holidays, thank-you gifts, housewarming presents, or everyday surprises.
Will the actual color be different from the photos?
There may be slight color differences due to lighting, screen settings, and fabric batches. We do our best to show the true color and texture of each bag.
How much weight can the bag carry?
Our bags are designed for lightweight daily use, such as carrying lunch boxes, fruit, small water bottles, cutlery, and personal items. We do not recommend carrying very heavy items for long periods, as this may affect the bag’s durability.
How should I care for my handmade bag?
Please avoid prolonged direct sunlight, damp environments, and sharp objects. Keep the bag dry after use and spot clean stains promptly. When not in use, store it in a dry and well-ventilated place.
Do you accept returns or exchanges?
For non-custom items, returns or exchanges may be accepted according to our shop policy if there is a quality issue. Due to the nature of handmade products, slight size differences, stitching variations, pattern placement differences, and minor color differences are generally not considered defects. Custom orders are usually not eligible for returns or exchanges unless there is a quality issue.